The reason for “Printer is offline” error on Mac could be due to various reasons, ranging from the simple case of printer going into sleep mode to incorrect printer settings and problems with USB ports or the Wi-Fi network.
In most cases, the problem can be fixed by using the option to Reset Printing system as available on Mac. After the Printing system is Reset, you will have to How to Add or Connect Printer to Mac.
Printer is Offline Error On Mac
If you are unable to print on Mac, due to printer becoming offline or printer not responding to print commands, you should be able to fix the problem using the following steps.
1. Make Sure the Printer is Ready to Print
The first step would be to rule out the possibility of Printer being switched OFF or being in Sleep Mode. Also, make sure there are no errors or blinking lights and there is enough paper available in the input tray.
If the Printer is OFF or in Sleep Mode, press the Power button to turn ON the printer or wake it up.
2. Restart Printer
If the Printing problem is due to a minor software glitch or connectivity error, it can be often fixed by Restarting the Printer.
Restart the printer and patiently wait until it is ready to print.
After the printer restarts, try to print something. If you still see “Printer is offline” error, move to the next method.
3. Reset Printing System
A Printer System Reset will remove the Printer from Mac, allowing you to make a fresh start by Adding the Printer back to your device.
1. Click on Apple Logo in the top-menu bar and select System Settings in the drop-down menu.
2. On the System Settings screen, click on Printer and Scanners.
3. On the next screen, right-click on the offline Printer and click on Reset Printing System option in the contextual menu.
4. On the pop-up, click on Reset to confirm.
Note: You may be prompted to enter your Admin User ID and Password.
After the Printing System Resets, Add the Printer back and try to print something.