If your computer is coming up with an alarming “Microsoft Account Problem” error message, it is natural to think in terms of the computer being hacked or Microsoft Account being compromised.
However, you may find it comforting to know that this error message in most cases is unlikely to be due to your computer being hacked or your Microsoft Account being compromised.
Fix Microsoft Account Problem in Windows
In general, users have reported the following variations of “Microsoft Account Problem” notifications appearing on their computer.
- “We need to fix your Microsoft Account”
- “You need to fix your Microsoft Account for apps ….”
- “We need to fix your work or school account …”
The first message is most likely due to your Microsoft Account password being changed and the next two messages are due to the Shared Experiences feature being enabled on the computer.
1. Disable Shared Experiences
In a majority of cases, the problem” can be fixed by disabling “Nearby Sharing” and “Shared Across devices” features on your computer.
1. Go to Settings > System > click on Shared Experiences in the left-pane. In the right-pane, scroll down and disable Share content with nearby device option.
2. On the same screen, scroll down a bit and disable Share Across devices option.
Hopefully, after this you should no longer find Windows unnecessarily prompting you to fix your Microsoft Account.
2. Verify Your Account
As mentioned above, the most likely reason for “We need to fix your Microsoft Account” message is most likely due to Microsoft Account password being changed or your Microsoft Account not being verified on the computer.
1. Go to Settings > Accounts > Your Info and click on Verify.
2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In.
3. Next, you may (or may not) be prompted to verify your Microsoft Account using a security code. If prompted, enter the Email Address to receive the security code and click on Next.
4. Get the Security code from your Email Account and enter the Security Code to verify your Microsoft Account.
3. Remove Microsoft Account
If you are still unable to fix the problem, you can consider using a Local User Account, instead of using Microsoft Account to login to the computer.
For the actual steps to remove Microsoft Account, you can refer to this guide: How to Remove Microsoft Account from Windows 11/10.