If Apple ID is greyed out on iPhone, you won’t be able to sign-in to your device and use Apple services and features that require you to be Signed-in to your device.
In general, the most common reason for Apple ID being greyed out on iPhone is due to passcode and account changes being disabled on your device.
Apart from this, Apple ID can also become greyed out due to repeated incorrect password attempts, problem with Apple’s iCloud services and other reasons.
Fix Greyed Out Apple ID on iPhone
You should be able to fix the problem of Apple ID being greyed out and being inaccessible on your iPhone by using the following troubleshooting steps.
1. Shut Down iPhone & Restart
The problem could simply be due to a stuck app or process preventing you from accessing your Apple ID.
1. Go to Settings > General > Shut Down.
2. On the next screen, use the Slider to power OFF iPhone.
3. Allow iPhone to completely power OFF > Wait for 30 seconds and restart your device.
2. Disable Restrictions on Account Changes
As mentioned above, the most common reason for Apple ID being greyed out on iPhone is due to Account changes being disabled on your device.
1. Go to Settings > Screen Time > Content & Privacy Restrictions.
2. On the next screen, scroll down and tap on Account Changes.
3. On the next screen, select the Allow option.
3. Disable Restrictions on Passcode Changes
Similarly, the problem could be due to restrictions placed on Passcode changes on your device.
1. Go to Settings > Screen Time > Content & Privacy Restrictions.
2. On the next screen, scroll down and tap on Passcode Changes.
3. On the next screen, select the Allow option.
4. Disable All Content & Privacy Restrictions
If the problem is still persisting, you can disable all Restrictions on your device and see of this helps in fixing the problem.
1. Go to Settings > Screen Time > Content & Privacy Restrictions.
2. On the next screen, move the toggle next to Content & Privacy Restrictions to OFF position.
This will disable all types of content & privacy restrictions on your device.
5. Disable VPN
If you are using VPN, disable the VPN service on your device and try to login to iPhone.
1. Open Settings > scroll down and tap on VPN.
2. On the VPN screen, move the toggle next to Status to OFF position.
After disabling VPN, you should be able to sign-in to your Apple ID and app store.
6. Reset Network Settings
Note down your WiFi Network Password and follow the steps below to reset network settings on your device to original factory default settings.
1. Go to Settings > General > Transfer or Reset iPhone > select the Reset option.
2. On the pop-up, select Reset Network Settings option.
3. When prompted, enter your Lock Screen Password. On the confirmation pop-up, tap on Reset Network Settings to confirm.
After the Reset process is completed, connect iPhone to your Wi-Fi Network and see if the Apple ID is still greyed out.
7. Family Sharing Settings
If your Apple ID is included in family sharing, only the parent account will be allowed to access Apple ID. The only fix in this case is to remove your Apple ID from family sharing.